Privacy Policy

CPro360, Inc. ("CPro360", "we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our residential construction management platform.

1. Information We Collect

We collect information you provide directly to us, including:

• Account information: Name, email address, company name, phone number, and password
• Project data: Budget entries, task details, schedules, invoices, receipts, and documents you create or upload
• Communication preferences: Your email and SMS notification settings
• Usage data: Log data, IP addresses, browser type, pages visited, and actions taken within the platform

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the CPro360 platform
• Process transactions and send billing-related communications
• Send transactional emails (e.g., task reminders, invoice notifications, trial expiry alerts)
• Respond to your comments, questions, and requests
• Send marketing communications, if you have opted in
• Monitor and analyze usage trends to improve the platform
• Detect and prevent fraudulent or unauthorized activity

3. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service providers: Third-party vendors who assist us in operating the platform (e.g., cloud hosting, email delivery, SMS delivery via Twilio, payment processing) under confidentiality agreements
• QuickBooks integration: If you connect your QuickBooks account, relevant financial data is exchanged with Intuit in accordance with your authorization
• Legal compliance: When required by law, court order, or to protect the rights and safety of CPro360 and its users

4. Mobile Information & SMS Messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors who support our services (for example, SMS aggregators such as Twilio that deliver text messages to your carrier on our behalf) is permitted strictly to operate the CPro360 platform. All other use categories — including but not limited to advertising, lead generation, market research, and resale — exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you provide your mobile number and opt in to receive SMS messages from CPro360, we will use that number only to send the specific messages you have consented to (e.g., login verification codes, security alerts, task and invoice reminders). You can withdraw consent at any time by replying STOP to any message, or by changing your notification settings inside the app. Message and data rates may apply. Message frequency varies based on your account activity.

For full details, see our SMS Program Terms and the SMS Consent Form.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time. Some data may be retained for legal or audit purposes for up to 7 years.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security assessments. We host your data on Microsoft Azure in the United States (East US 2 region).

7. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use the platform. You may control cookie settings through your browser, though some features may not function properly if cookies are disabled.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Data portability — receive your data in a machine-readable format

To exercise these rights, contact us using the information below.

9. Children's Privacy

CPro360 is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Third-Party Links

The platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or in-app notice. Your continued use of the platform after such notice constitutes your acceptance of the updated policy.